CTS, Service Engineer(售后服务工程师)
职位大类: |
售后服务 |
职位小类: |
售后工程师 |
经验要求: |
三年以上 |
学历要求: |
大专 |
月薪待遇: |
面议 |
招聘人数: |
1 |
性别要求: |
不限 |
年龄要求: |
不限 |
更新时间: |
2015-02-06 |
有效日期: |
长期有效 |
职位描述
Mission:
- Provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.
Job Description:
Provide installation and commissioning service for customers
- To provide installation and commissioning to customers when compressor equipment is delivered.
- To provide equipment maintenance training to customers on-site.
Provide maintenance and repair service for customers
- Perform the day-to-day service operations and activities for compressor equipments.
- To contact with customers to identify general problems and provide necessary suggestions.
- To initiate technical advice to customers to minimize equipment downtime.
Co-ordination with sales, and technical team
- To interact with sales team to provide efficient after sales service to customers.
- To keep relationship with technical team to give feedback about product’s quality issues on site.
- Has the responsibility to contribute to the sustainable operations for parts and service and also to have a good structure in the areas of quality, safety and environment issues.
Job Requirement:
- College graduated or above, majored in mechanical engineer or equivalent.
- More than 2 years experience in compressor equipments service or related equipments.
- Basic English in speaking and reading.
- Good computer skills.
- Excellent communication skills and customer oriented.
- Willing to travel.
职位职责:
- 压缩机设备的安装、调试和培训。
- 压缩机设备的故障诊断和排除、设备维护与保养等。
- 向客户提供技术支持。
职位要求:
- 机械工程,机电一体化或自动化等相关专业,大专以上学历。
- 两年以上压缩机或相关机电设备的现场维修和维护经验,有大型企业设备维修工作经验者优先考虑。
- 有一定的英语基础和电脑操作能力,较强的沟通技巧、团队协作能力和客户服务意识。
-能适应高强度出差
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